Referral Program Terms and Conditions
TERMS & CONDITIONS
By participating in the Referral Program, you (the “Referrer”) agree to abide by these Referral Program Terms & Conditions.
Defined Terms
Referrer: you, a registered Mulberry and Grand customer and a legal resident of the continental United States.
Referred Customer: a friend or family member who has not previously shopped with Mulberry and Grand before and to whom the Referrer shares their link. A “friend” is a person with whom you communicate frequently and have met in person before. A “family member” is a person who is your parent, sibling or child or a person with whom you are related through marriage or common-law partnership.
Referral Link: a personalized referral link, provided to you by Mulberry and Grand.
Referral Gift Card: a promotional reward discount, to be used on Mulberry-Grand.com website only.
Referral Product: a promotional merchandise to be mailed to you according to milestones reached. Referral Products are while supplies last, and may be swapped out per Mulberry and Grand's discretion for a similar product of equal value.
Referral Credit: collectively, the Referral Gift Card and Referral Product. Referral credits can only be applied to continental U.S. based customers.
About Our Referral Program
For the Referrer
How to Earn a Referrer Discount: To qualify for a Referral Credit, you must (i) refer only valid Referred Customers (ii) must enter all of your referral within the Program deadline (iii) place an order within the Program deadline, with a subtotal that is greater than a stated minimum.
There are four milestones 1) for providing 5 emails who subscribe you will receive a scrunchies set along with a $5 gift card 2) for providing 10 emails who subscribe you will receive a pair of Mulberry and Grand socks and a $10 gift card 3) for providing 25 emails who subscribe you will receive a pair of sunglasses and a sunglass chain of your choosing along with a $20 gift card 4) for providing 50 emails who subscribe you will receive a Mulberry and Grand graphic t-shirt, Mulberry and Grand hair accessory, a Mulberry and Grand Notebook with your Initials and a $30 gift card.
Referral Credit Exclusions Each Referral Credit is non-transferable, not valid for cash or cash equivalent, cannot be combined with other offers, and must be used in the currency in which it was received. Referrers are responsible for any and all tax liability resulting from any Referral Credit, and responsible for any shipping charges. Gift Cards may be redeemed on Mulberry-Grand.com only, cannot be redeemed in stores, and may not be applied to any prior purchases, taxes, shipping and delivery charges, or toward the purchase of gift cards or apparel. Referral Products are not able to be returned or refunded for cash, credit, or future purchases. In the event a referred person returns a purchased item relating to the Mulberry-Grand Referral Program, the associated Referral Credit awarded to the referring customer will be rescinded.
Following the Rules
Mulberry and Grand reserves the right to review, investigate, and disqualify any Referral Credit that violates the Mulberry and Grand Referral Program, such as attempting to gain a Discount through self-referral by using a different email address, or distributing a Referral Link via commercial advertising or spam. Mulberry and Grand may delay any Discount for the purposes of investigation and may refuse to verify and process any transaction for any reason. If you cancel your order, the Discount may no longer be valid or may be withdrawn.
Referrers should only invite a friend or family member after receiving prior permission from the Referred Customer to send. Referrers must comply with all up-to-date “SPAM” laws and marketing regulations, which may include the laws where the intended Referred Customers live. For example, emails must be created and distributed in a personal manner and bulk email distribution is prohibited. Any distribution of the Referral Link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Mulberry and Grand's Referral Program. Mulberry and Grand automatically disqualifies suspicious referrals.
Eligibility
Eligibility is limited to individuals only. Mulberry and Grand's Referral Program cannot be used by businesses for affiliate lead generation, as determined in Mulberry and Grand's sole discretion.
Mulberry and Grand employees are eligible to share their Referral Link with Referred Customers, however, employees will not earn any Referrer Credit.
Privacy
By clicking on a Referral Link, the Referring Customer acknowledges that some of their personal information may be sent to the Referrer who provided the Referral Link as confirmation of the Referring Customer making a purchase and the Referrer receiving a Referrer Discount. Accordingly, Mulberry and Grand strongly advises that Referring Customers only use a Referral Link that they receive from someone whom they personally know and trust. Any personal information collected, processed, and used as part of Mulberry and Grand’s Referral Program, including that of the Referrer and Referred Customer, will be used in accordance with Mulberry and Grand's Privacy Policy.
Right to Close Accounts
Mulberry and Grand is not responsible for errors, omissions, malfunctions, interruptions, deletions, delays or failures of operations. Mulberry and Grand reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the Mulberry and Grand's Referral Program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation. All of Mulberry and Grand’s decisions are final and binding, including decisions as to whether a Discount is verified.
Right to Cancel Program or Change Terms
Mulberry and Grand reserves the right to cancel the Mulberry and Grand Referral Program or to change these Terms & Conditions at any time in its sole discretion. The Mulberry and Grand Referral Program is subject to modification or termination at any time without notice at Mulberry and Grand’s sole discretion. All Referral Credits will expire one year from the date of issuance, unless otherwise notified by Mulberry and Grand.